Return Policy

Contact Us
We are here to help. If you have any questions or concerns about your MyCustomHockey.com order, please contact us. 

Business Hours: 8 am - 5 pm CT, Monday - Friday
Phone: 844-889-8226 
Email: Contact@mycustomgolfball.com
Live Chat: Available from 8 am - 5 pm CST, Monday - Friday

Satisfaction
If you receive an incorrect custom order and/or product, we will process the refund at our expense and ship the correct order as soon as possible. If you are not satisfied with the product you received from us, contact us by email or phone within 30 days after receipt of product. Used product may not be returned unless defective or otherwise covered by the manufacturer’s warranty. Partial refunds will be made for custom printed product unless defective or misrepresented. Once submitted, we will promptly send you an email with instructions as to how we will process your request.

Refunds
Refunds typically take 3 days, but could take up to 7 days since refunds depend largely on the bank's processing time. If you are returning an item, refunds will begin processing upon the receipt of item at our facility.

Shipping Cost
If the return is because of a defect or misrepresentation, we will refund shipping charges. Otherwise, shipping charges will not be refunded.